Introduction Companies today are drowning in data. It's everywhere, and it's growing at an exponential rate. This is a good...
Artificial Intelligence
Introduction It's no secret that interoperability is a major issue in the healthcare industry. With the growing number of patients...
Introduction A leading European insurance company with more than 65 million customers and 10,000 employees found that their customer service...
Introduction As a business owner, you're probably already aware of the importance of customer service. It's one of the most...
Introduction Automation is the process of using a computer to execute tasks normally done by humans. It's been around since...
Introduction Data is the foundation of knowledge. The more data you have, and the better your ability to collect it,...
Introduction Augmented reality (AR), the process of merging computer graphics with real-world objects, has been around for decades. In recent...
Introduction I've been a programmer for the past 15 years. Despite that, my job doesn't look like it did even...
Introduction Workforce augmentation is an approach to managing the human-machine workforce. Augmentation for the enterprise combines automated processes and human...
Introduction Customers are the lifeblood of a small business. Without customers, you don't have a business. That's why it's so...